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APS Level 6 - Assistant Hearing Officer_EXT

Closing date:  10/05/2026

About the job

Vacancy information

Position title: APS Level 6 - Assistant Hearing Officer_EXT

Job Requisition ID: ​1720

Location: ​Flexible location

Tenure: ​Ongoing/Non-Ongoing for a period of up to 12 months

Our Opportunity

The Assistant Hearing Officer supports the performance of the functions of the Section, including exercising relevant delegations under the legislation such as in relation to Extension of Time requests. The Assistant Hearing Officer performs an integral role in the trade marks and designs and oppositions and hearings processes. 

 

The Assistant Hearing Officer performs the following regular duties:  

 

  • Make decisions on the adequacy of Statements of Grounds and Particulars of oppositions, and on the acceptability of various Amendment and Extension of Time requests, in accordance with complex legislation and case law
  • Handle complex customer queries by phone and in writing on the opposition and removal processes
  • Provide guidance and information to external and internal stakeholders on Opposition, Hearings and court-related matters
  • Schedule and manage hearing matters to ensure timely and effective progression of cases
  • Determine and manage costs matters in accordance with legislative and procedural requirements
  • Prepare non-routine written material for the Section, for example, responding to customer complaints, and updating procedural manuals
  • Coordinate and manage court matters, including liaison with relevant parties and follow‑up actions
  • Prepare reports and provide updates on court matters
  • Assess and process suspension requests in line with relevant legislation, policy, and procedures
  • Finalise removal/cessation matters, ensuring decisions are accurate and timely
  • Maintain accurate Section records using a range of relevant IT systems and applications
  • Train, coach and mentor staff to support capability development and consistent decision making.

Job specific capabilities

The right person for this role will have the following:

 

  • High level oral and written communication skills, with the ability to convey complex information clearly and professionally
  • Strong data literacy skills, including the ability to interpret, analyse, and apply information to support sound decision‑making
  • Well-developed judgement and decision making skills, combined with the ability to document and justify decisions in a process that usually has two or more parties to a dispute
  • Demonstrated ability to understand and apply legislation and relevant case law, particularly in relation to trade marks and designs 
  • Demonstrated ability to quickly learn new tasks and bespoke IT system via on the job training provided in a remote setting
  • Proven ability to manage competing priorities while maintaining delivery of core business activities and responding to telephone and written enquiries
  • Demonstrated ability to maintain a high level of accuracy and output and to monitor timeframes and deadlines in a high-volume environment
  • Demonstrated ability to work and contribute positively in a team environment
  • Demonstrated ability to provide training and coaching, including in a remote setting
  • Commitment to giving and receiving constructive feedback, applying feedback and following directions.

Looking for more information?

Our candidate kit contains details including the capabilities required, the contact officer, and how to apply.

 

Please use the link below to access the candidate kit:

 

1720 - APS Level 6 - Assistant Hearing Officer - Candidate Kit

Applications Close

Applications close at 11:59pm on Sunday 10 May 2026.

Apply now »