APS Level 5 - Web Content Officer_EXT
Vacancy information
Position title: APS Level 5 - Web Content Officer_EXT
Job Requisition ID: 1900
Location: Canberra on Ngunnawal Country, preferred but other locations considered
Tenure: Ongoing
Our Opportunity
We are seeking an experienced Web Content Officer to assist in driving the content strategy and delivery for IP Australia’s corporate website in the Digital Experience team. Reporting to the Web Content Lead, you will play a key role in shaping how our digital content informs, engages, and supports our diverse audiences. Working with stakeholders across the agency you will ensure that the content is written for the audience, and is accurate, engaging and accessible.
The Web Content Officer will also have the opportunity to work in the Web, Multimedia and Design team on a part-time basis to support them in content writing for other web-based platforms, and reviewing graphically designed education materials.
Duties include:
- Write, edit, and publish content that is accurate, engaging, and accessible
- Collaborate with subject matter experts to translate complex legal and technical information into plain English
- Conduct keyword research and optimise metadata, headings, and page structure
- Work closely with internal teams and external partners to ensure content accuracy and relevance
- Ensure content complies with accessibility requirements, the Australian Government Digital Experience Policy and supporting standards, and agency policies.
Job specific capabilities
We are looking for someone who has:
- strong writing and editing skills, with the ability to simplify complex information for diverse audiences
- knowledge of web accessibility standards (WCAG), and user-centred design principles
- experience using content management systems (Sitecore is desirable, but not essential)
- basic HTML knowledge and an understanding of CSS is desirable
- experience in using web-based communication platforms (SharePoint is desirable, but not essential)
- ability to manage multiple projects and tasks simultaneously, all with conflicting deadlines and timeframes
- a practical, hands-on approach, with a willingness to take ownership of both routine operational tasks and more complex pieces of work
- excellent stakeholder engagement and project coordination skills, with the ability to negotiate priorities and influence outcomes, and
- strong data literacy skills to use analytics and feedback to refine content.
Looking for more information?
Our candidate kit contains details including the capabilities required, the contact officer, and how to apply.
Please use the link below to access the candidate kit:
Applications Close
Applications close at 11:59pm AEST on Thursday 01 October 2026.