Executive Level 2 - Director Business Systems

Apply now Job no: 494278
Tenure: Ongoing
Location: Canberra preferred other locations considered
Categories: Info/Comm Tech (ICT)
Division: Policy and Corporate Div
Business Group: Innovation & Technology
Section: Business Del & Assurance

Position Description

We are seeking an individual who will be the face of the Business Systems area. The successful candidate will be a true holistic leader who will realise our strategic outcomes through growing and harnessing a clever, high performing, team design. The successful candidate will:

  • Drive results through demonstrating advocacy for IT and its impacts on the organisation.
  • Lead and manage the teams responsible for supporting for our key IP Rights systems and business applications.
  • Take responsibility for continuous improvement processes to facilitate an internal service culture.
  • Be responsible for delivering outcomes through collaboration on a diverse set of projects in a matrix environment – you will influence and persuade across the group and into the organisation.
  • Be able to acknowledge the importance of a trust driven culture that promotes innovation through the safe exploration of new ideas – this includes the value of learning through failure.
  • Have a growth mindset, flexible approach, and continuous improvement lens.
  • Conduct vendor and contract management within a section or business area.
  • Negotiate resource and budget allocations.
  • Oversee and manage recruitment and staffing processes

Position Duties

As the Director of Business Systems, you will:

  • Lead the section, establish clear expectations, and create an environment to achieve stated goals and objectives, take ownership and honour commitments.
  • Have domain responsibility for the delivery of support, sustainment and improvement of business systems, and have responsibility for budget, resourcing, and vendor management.
  • Participate in and have ownership of the Business Systems components within various ITG Strategic Plans.
  • Have impeccable project/program management, delivery, and execution.
  • Lead stakeholder collaboration and engagement in the delivery of Agency Services.
  • Develop a comprehensive succession plan centred on Business Systems, the associated skillsets, modern technologies, and industry trends.
  • Collaborate within IP Australia and across government to make the best use of IP Australia’s IT investment.
  • Operate under a shared responsibility model with the Senior Delivery Manager, Director of Technologies, and Product Owner/s, ensuring outcomes are delivering benefits and value directly to Business and Customers.
  • Find opportunities for innovation and challenging the status quo.

Eligibility Qualifications / Knowledge Required

1.1.1. Essential skills:

  • Qualifications and/or minimum of 5 years’ experience managing the delivery of ICT and/or associated services and support.
  • Proven experience and background in business applications support in agile / lean environments.
  • Proven experience in successfully leading teams of production support staff, including developers, business analysts, project resources, to achieve corporate goals.
  • Extensive knowledge and experience in contemporary tools, technologies and processes related to business applications support and project delivery.
  • A demonstrable ability to establish an “on team” approach and form a culture that will deliver on the vision.
  • Demonstrated interpersonal and leadership skills and experience.
  • Broad knowledge of, and experience in, various digital delivery channels and digital transformation.
  • Demonstrated experience communicating across a diverse range of stakeholders, including SES in written and verbal forums.
  • A demonstrable passion for innovation and a dedication to working collaboratively.

1.1.2. Additionally, it would be desirable to have either:

  • Experience managing diverse teams, ideally in a Commonwealth Government context.

For more information, including specific capabilities required, please review the Position Profile below:

Download File 494278 - Position Profile.pdf

To discuss the position in more detail please contact Francine Austin on 0421 915 203.

How to apply

To apply for this position, candidates are asked to:

Frame their responses around the position specific duties and position specific capabilities of the role (as set out in this position profile), and provide:

  • An explanation of how their skills, knowledge and experience will be relevant to this role (limited response between 300 and 500 words).
  • Details of no more than two (2) professional achievements, within the last 5 years, that demonstrate their suitability for this role (limited response between 300 and 500 words).
  • Provide a current CV detailing recent employment history which is relevant to the advertised position.
  • Provide the name and contact details of two referees.

IP Australia acknowledges that those with diverse experiences, perspectives, and backgrounds enhance our workplace and our capability for innovation. Applications from Aboriginal and/or Torres Strait Islander People, People with Disability and LGBTQA+ people are encouraged to apply for any advertised position, that they may be suitable for, within IP Australia.

Applications for this vacancy close at 11.55pm AEDT on Monday 6 February 2023.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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