IT Subject Matter Expert – Specialisation: Business Process Improvement

Apply now Job no: 493361
Tenure: Ongoing, Ongoing/Non-ongoing
Location: Canberra preferred other locations considered
Categories: Communication, Info/Comm Tech (ICT), Other Management, Program Management/Maintenance
Division: Policy and Corporate
Business Group: Innovation & Technology
Section: Innovation

IP Australia

IP Australia is a unique and innovative Australian Government Agency that works with Australians to help them protect their inventions, brands, designs, and plant varieties through the administration of patents, trade marks, designs, and plant breeder’s rights: their Intellectual Property (IP). We have a strong sense of purpose, ensuring Australians benefit from great ideas.

About our Innovation and Technology Group

As an enabler to the Agency, The Innovation and Technology Group (ITG) is responsible for supporting the IT Strategy 2022 and establishing the key technology platforms and supporting capabilities to increase business alignment, uplift delivery maturity and position IT for scalability. ITG will achieve this by embracing contemporary and innovative technologies to deliver smart solutions and new approaches that cement IP Australia as a powerhouse in the Intellectual Property ecosystem.

About our Innovation and New Products Platform Section

Our section leads innovation and undertakes business transformation initiatives using emerging technologies to deliver strategic improvements across the intellectual property ecosystem. We drive internal business transformation and innovation through the implementation of cognitive computing, automation and process re-engineering supported by a data driven culture. Externally, the section is developing innovative products and services through collaboration with wider IP ecosystem including global IP offices.

The Position

As the Business Process Improvement Subject Matter Expert (SME), you will be responsible for managing and driving business process change. You will deliver this by engaging with stakeholders to identify business improvement initiatives and then continue your involvement throughout the project lifecycle. Our SME position sits within a small dedicated high performing cohesive team focused on delivering business process improvement outcomes.     

The Person

We are seeking a highly motivated SME who is interested in driving innovation, and delivery in a fast paced agile environment. You will be adept at communicating and presenting to stakeholders, project sponsors and the executive. Your expertise in drafting briefs, project proposal and business cases will be extremely beneficial. 

To ensure you are successful in this role, you must have:

  • Qualifications and experience in either Business Analysis, Project Management, Information Technology, or other related fields
  • Experienced in implementing Business Process Improvement or user-led technology projects
  • A willingness to continue your professional learning and development

The following experience or skills would be well regarded:

  • Experience in Data Analytics, Agile software development methodology, and user centred design
  • Knowledge of Intellectual Property Rights  

For additional information, please refer to the position profile below:

Download File Position Profile_IT Subject Matter Expert_Specialisation Business Process Improvement_APS6_2020.pdf

To discuss the position in more detail please contact John Grehan on (02) 6283 2972.

Information related to the salary range can be found in IP Australia's Enterprise Agreement 2017 - 2020.

As part of the application process you are asked to provide responses to the following two questions:

  1. An explanation of how your skills, knowledge and experience will be relevant to this position (limited response between 300 and 500 words)
  2. Details of no more than two (2) professional achievements, within the last 5 years, that demonstrate your suitability for this position (limited response between 300 and 500 words)

Please frame your responses around the job-specific duties and job-specific capabilities of the position as detailed in the position profile.

Please note: you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements.

Interested? We’d love to hear from you.


Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Daylight Time

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